Cairn Housing Association has launched a “transformative” new business plan, drawing on insights gleaned directly from tenants, staff and stakeholders.
This strategic roadmap is designed around an overarching vision of “Great Homes, Great Service, Great People” and identifies six key outcomes to guide the organization's efforts in the coming years. .
Under the leadership of newly appointed Chief Executive Audrey Simpson, the plan reflects a new chapter in Cairn's journey, driven by innovation, sustainability and the evolving needs of tenants and communities across Scotland. We are focusing on efforts to satisfy
The focus will be on people, relationships, and partnerships, and this connection will be the key to success. Building a strong platform for tenants and customers to connect with Cairn through meaningful and targeted engagement is a key priority.
CEO Audrey Simpson expressed her enthusiasm for the new direction. She said: “At Cairn, we believe in the power of collaboration and the valuable insights of our staff, and the experiences, views and aspirations of our tenants and customers. This business plan reflects our unwavering commitment to excellence, sustainability and, above all, tenant well-being. I am delighted to be leading Cairn on this transformational journey and working with our dedicated team to build thriving communities and create positive change across Scotland.”
Cairn's new business plan can be viewed on its website.
