United Airlines Mission Statement | Vision | Core Values ​​| Strategy (2024 Analysis)

Did you know that? United Airlines and Boeing were once one company. United Airlines was founded in 1931.

Founded in 1926, United Airlines has maintained standards for first-class service around the world. Airlines have always aimed to connect the world through reliable air service.United Airlines is a large Aircraft fleet connecting 342 destinations.

United Airlines' annual revenue reached $24.6 billion.

A detailed analysis of United Airlines' mission statement, vision statement, and core values ​​will help you understand the reasons for this major airline's success.

united airlines mission statement

“To create an inclusive work environment characterized by dignity and respect so that all employees can serve our global marketplace and contribute to our success.””

United Airlines mission statement analysis

United Airlines' mission statement revolves around creating an employee-centered work environment. Here is a detailed analysis of the company's mission statement.

The first part of the mission statement mainly inclusive work culture It not only treats employees with respect and dignity, but also empowers them. United Airlines seems to have realized that they needed a well-qualified workforce to serve their customers.

The company's mission statement clearly states: Investing in our people supports United's commitment to hassle-free service.. This ultimately leads to the success of the company. The company was able to create a mission statement that included win-win scenarios for both the business and its employees.

Business profits and employee opportunities are the perfect combination for a thriving service industry. United Airlines recognized that by being responsible for both ends of the business, they could provide higher quality service to their customers.

united airlines vision statement

“We are a company where leaders embrace diversity and inclusion as a business benefit, where employees feel valued, engaged and treated with dignity and respect, and where customers provide flyer-friendly service.” To be recognized as an airline that values ​​a comprehensive approach.”

United Airlines Vision Statement Analysis

United Airlines' vision statement is one of the most comprehensive statements you'll ever come across. Here is the full analysis of the statement:

• Leading in diversity and inclusion

United Airlines wants to be a leader when it comes to diversity and inclusion because we are very aware of the needs of today.The idea is to add this component to that component The vision statement is to ensure that all employees, stakeholders, and consumers are fully aware of United Airlines' commitment to promoting a diverse community..

This vision statement also states that United Airlines believes in equality and employs employees of diverse beliefs, cultures, and backgrounds.

The vision statement specifically emphasizes the following goals: At United Airlines, we want to be an employer where every employee feels valued. This is one of the reasons why the airline provides growth opportunities for its employees while recognizing their individual and collective contributions to the company.

Service industries rely heavily on customers' perceptions of the company.thereforeUnited Airlines' vision statement would be incomplete without mention of its customer-centric approach.. Our diverse approach to culture, employment and customs allows United to serve customers around the world by providing service that meets each passenger's expectations.

The goal of providing world-class aviation service is reason enough for the vision statement to revolve around the concepts of diversity and inclusion. Needless to say, this has allowed United to exceed traveler expectations for nearly a century.

United Airlines Core Values

United Airlines operates on the following core values:

1. Diversity and Inclusion

The company is dedicated to employing and serving people from all over the world. This reflects the company's approach to hiring and how it aims to serve its customers and flyers. United Airlines is one of the airlines that diligently abides by all employment and industry laws. For business, Strong track record of managing operations while complying with aviation industry regulations and employment sector standards..

2. Fly right, fly friendly, fly with, and fly over

This long line of core values ​​encompasses everything United Airlines stands for. This can be considered a code of conduct, a manual for the hard-working business and employees at United Airlines.

Considering the company's success, it's safe to say that these core values ​​have allowed United Airlines to maintain its top position for over 90 years. What airlines are doing is A vision to create an environment of appreciation and satisfaction for employees and customers.

The united efforts of our employees and the company's standards of conduct ensure that all the cogs in our operations and machines work toward one goal. better flying experience.

The “more than” part of core values ​​is perhaps an inseparable element of the service industry. This serves as a constant reminder for the company and its employees to provide warm, heartfelt customer service to flyers while connecting them to the world.

So once you fly with this airline, you'll remember the experience for its warm, friendly and welcoming service wherever you go.

United Airlines has arguably set an example of what a mission statement, vision statement, and core values ​​should look like in the service industry. All these components work together so smoothly that United Airlines is able to provide a flawless flying experience with top-notch customer service.

References and further information