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From a CFO's perspective, the company is profitable, has positive free cash flow, and is growing sales, so the credit risk may be reasonable. However, a banker has a different perspective. Every financial institution will have customers they like and customers they don't like based on their growth strategy, revenue goals, market share objectives and opportunity costs. Economic and credit conditions also play a role. U.S. commercial banks, once eager to lend to businesses, have been less willing to lend recently. Higher funding costs, rising operating expenses, and declining deposit balances have kept banks' lending targets more modest. A cut…

At the MIT Business for Inclusive Local Thriving (BILT) Lab, we study how business coalitions can leverage their leadership strengths – developing a vision, making sense, and convening – to drive inclusive local economic development and a clean energy future. The starting point is a clear North Star vision that includes energy, an opportunity sector that is growing faster than the entire U.S. workforce and contributing as much to U.S. GDP as artificial intelligence. The P33 Chicago Business Coalition is driving a larger regional strategy of quantum tech, semiconductors and biomanufacturing enabled by decarbonized technologies and infrastructure. In Minnesota, Greater…

Would you say you can trust 95 percent of your customers, employees, and suppliers?The answer to this question defines everything about your organization. It establishes the engagement platform for your employees. It defines the relationships you have with your customers. And it defines the quality of work you do with your suppliers.If the answer to the question is yes, then your processes and procedures should demonstrate that. Your processes and procedures should assume that customers are not liars and your employees are not cheaters. These processes should focus on empowering the majority of customers and employees and making them feel…

Seven years ago, I had a nearly fatal experience at work. I had just received a promotion and wanted to prove I was worthy of the job. I had an overwhelming number of clients and it had been exhausting for a while, but as a black woman working in corporate America, I've always been told, “You have to work twice as hard to get half as much done.” One early afternoon, I was driving about an hour from a client's site, and one moment I was driving, and the next thing I remember is waking up on the side of…

All seven independent directors of DNA testing company 23andMe resigned this week following major disagreements over the CEO's plans to take the company private, in what some may see as a sign of good fiduciary duty. Disagreements between company directors and management are common, but this dispute led to a board revolt. When a significant number of directors decide to resign at the same time, an investigation into the reasons for the disagreements may help other company boards avoid a similar fate. 23andMe once had a market cap of $3.5 billion, according to reports. The company's stock price has fallen…

Earlier this week Director held its 20th annual Boardroom Summit in New York City. Over two days, it was packed with ideas and insights from a host of fascinating speakers. We'll have lots more to share from the event over the next few days, but for now we want to focus on the sessions that garnered a lot of attention and generated a lot of questions. The topic, of course, is generative artificial intelligence. Keith Meyer, global practice leader for board services at Major, Lindsey & Africa, interviewed Florin Rotar, chief AI officer at Avanade, about AI's rapid impact on…

Foster says that sometimes the risk of losing the CEO or mission-critical performance talent justifies such a decision, and the board needs to take responsibility. “I don't like to give CEOs special deals, but if you feel you need to, you should, and you have to be willing to accept some negative feedback on compensation,” he says. Shareholder anger over compensation practices is sometimes the result of market conditions. “The need to retain key executives amidst increased competition for talent is driving up compensation costs and clashing with investor preferences, putting compensation committees and investors on a 'collision course,'” says…

A long-term labor shortage looms as the U.S. labor market cools: Labor-supply projections suggest that within just eight years, the number of available workers will fall by 6 million behind the nation's population growth. Yet most organizations only look at the short term, investing in attracting the best candidates rather than finding the best talent. and Those who want to work for us for the long term, not just for a few years. One finance chief with a long-term perspective is Renae Flanders, CFO of World Insurance Associates. Flanders finished 24 years at Aon, including eight years as CFO of…

By now, most companies have accepted an uncomfortable truth: if they delay adopting emerging technologies for too long, they risk extinction. Of course, every advancement that promises to increase productivity, build resilience, improve customer experience, and so on, is fraught with peril. (Think big data, machine learning, and cloud computing.) But the history of death by disruption proves that arguably the greatest existential risk ever is not acting quickly enough. “As a board, as a management team, we need to recognize that one of the biggest risks in AI is not trying it,” Donna Wells, a director at Walker &…

Virgin Atlantic rose from a maverick challenging the transatlantic market with a fun, friendly experience to a global airline. Jack McCullough spoke with CFO Oliver Byers for the most recent episode of Secrets of Rockstar CFOs to recount Virgin Atlantic’s trajectory. Founded in 1984 by Richard Branson, the airline started with a London to New York flight, aiming to transform the air travel experience. Byers shares insights into the airline’s strategic evolution, its commitment to delivering exceptional customer experiences and how Virgin Atlantic continues to redefine air travel, blending innovation with a customer-first ethos. Listen by clicking below. The Q&A,…