At Convergence 2009, the biannual New Orleans event for the Microsoft Dynamics lineup of business management solutions, Microsoft Business Solutions Corporate Vice President Kirill Tatarinov introduced Dynamic Business, a way for organizations to combine the unique values of their employees. We have outlined Microsoft's vision called . , business processes, and connections with customers and trading partners, making them more relevant, responsive, and impactful. He also said the software giant is trying to help businesses make the most of their investments in enterprise resource planning (ERP) and customer relationship management (CRM) to help them weather economic downturns at no additional cost. Three new methods were highlighted.
- March 2009 Service Update for Microsoft Dynamics CRM Online (yes, I'm exaggerating, but it's free!): A financially backed service level that guarantees 99.9% uptime for all Microsoft Dynamics CRM Online customers. agreement (in the event of an unplanned outage or system outage, a credit equivalent amount will be incurred up to one month's charge), new Internet lead generation features (wizard-generated landing pages, lead staging features, tagging of leads) features), cloud integration services with security-enhanced authentication, and new quick start tools.
- Microsoft Dynamics CRM Accelerators: Eight add-on solutions that can be quickly and easily deployed to extend marketing, sales, and service capabilities. In alphabetical order: Analytics, Business Productivity, CRM Notifications, Enterprise Search, eServices, Event Management, Enhanced Sales Forecasting, and Sales Methodology.
- Unleash Your Potential: An initiative designed to help current and future customers discover more value from their Microsoft Dynamics ERP solutions by identifying system capabilities that need improvement and helping pre-plan possible strategic investments. is. By working with a certified Microsoft Dynamics partner, customers can learn how to get the most out of their current ERP investments and better achieve their business goals, often using the capabilities they already have. Receive a personalized business solution roadmap outlined.
It's also worth noting that Tatarinov took the time to explain in detail what the future holds for Microsoft Dynamics.
Over the next two years, our customers will receive a full suite of major updates to our ERP and CRM products, with regular incremental upgrades such as feature packs and service packs that actually tweak existing releases and drive costs even further. You can expect new releases. -effective. By providing continuous innovation, we provide our customers with the assurance that they are always on the cutting edge of the latest technology capabilities to drive their business forward. But more than that, you can rely on an unparalleled level of support in tools, training resources, and a strong knowledge base of over 10,000 partners, giving you confidence that you have everything you need to succeed. Masu.
More information about A&A with Tatarinov can be found on PressPass.
Today's announcement follows last month's release of the Environmental Sustainability Dashboard for free to all Microsoft Dynamics AX 2009 customers. Microsoft Dynamics AX 2009 was announced in June 2008.
